Live Status\Incident History
October 3, 2024
Site Unreachable
Outage
Opened: Oct 3, 2024, 10:09 PM UTC
Duration: 3m 30s
Affected services:Flare Platform
- OpenedOct 3, 2024, 10:09 PM UTC
Issue opened on monitor failure.
- ResolvedOct 3, 2024, 10:13 PM UTC
Issue resolved on monitor recovery.
September 28, 2024
Site Unreachable
Outage
Opened: Sep 28, 2024, 5:49 PM UTC
Duration: 1m 9s
Affected services:Flare Platform
- OpenedSep 28, 2024, 5:49 PM UTC
Issue opened on monitor failure.
- ResolvedSep 28, 2024, 5:50 PM UTC
Issue resolved on monitor recovery.
September 21, 2024
Site Unreachable
Outage
Opened: Sep 21, 2024, 1:22 PM UTC
Duration: 2m 55s
Affected services:Flare Platform
- OpenedSep 21, 2024, 1:22 PM UTC
Issue opened on monitor failure.
- ResolvedSep 21, 2024, 1:25 PM UTC
Issue resolved on monitor recovery.
September 19, 2024
Site Unreachable
Outage
Opened: Sep 19, 2024, 8:16 AM UTC
Duration: 8m 22s
Affected services:Flare Website
- OpenedSep 19, 2024, 8:16 AM UTC
Issue opened on monitor failure.
- ResolvedSep 19, 2024, 8:24 AM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Sep 19, 2024, 8:15 AM UTC
Duration: 19m 34s
Affected services:Partner Portal
- OpenedSep 19, 2024, 8:15 AM UTC
Issue opened on monitor failure.
- ResolvedSep 19, 2024, 8:34 AM UTC
Issue resolved on monitor recovery.
September 13, 2024
Site Unreachable
Outage
Opened: Sep 13, 2024, 10:04 AM UTC
Duration: 2m 54s
Affected services:Flare Platform
- OpenedSep 13, 2024, 10:04 AM UTC
Issue opened on monitor failure.
- ResolvedSep 13, 2024, 10:07 AM UTC
Issue resolved on monitor recovery.
September 11, 2024
Site Unreachable
Outage
Opened: Sep 11, 2024, 12:23 PM UTC
Duration: 2m 20s
Affected services:Flare Platform
- OpenedSep 11, 2024, 12:23 PM UTC
Issue opened on monitor failure.
- ResolvedSep 11, 2024, 12:25 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Sep 11, 2024, 5:27 AM UTC
Duration: 18m 30s
Affected services:Partner Portal
- OpenedSep 11, 2024, 5:27 AM UTC
Issue opened on monitor failure.
- ResolvedSep 11, 2024, 5:46 AM UTC
Issue resolved on monitor recovery.
September 10, 2024
Delay in creation of Threat Flow Unit Summaries
Missing Data
Opened: Sep 10, 2024, 3:29 PM UTC
Duration: 6h 7m 2s
Affected services:Flare Platform
- InvestigatingSep 10, 2024, 3:29 PM UTC
We are experiencing a delay of 7 days in the creation of Threat Flow Unit Summaries. The team is actively investigating the cause of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience and will provide updates as soon as they are available.
- MonitoringSep 10, 2024, 7:04 PM UTC
We have deployed a fix and have restarted generating Unit Summaries. We are monitoring the situation as the missing Unit Summaries are generated. Thank you for your patience during this time.
- ResolvedSep 10, 2024, 9:37 PM UTC
Site Unreachable
Outage
Opened: Sep 10, 2024, 10:05 AM UTC
Duration: 2m 1s
Affected services:Flare Platform
- OpenedSep 10, 2024, 10:05 AM UTC
Issue opened on monitor failure.
- ResolvedSep 10, 2024, 10:07 AM UTC
Issue resolved on monitor recovery.
September 8, 2024
Site Unreachable
Outage
Opened: Sep 8, 2024, 8:13 AM UTC
Duration: 1m 50s
Affected services:Flare Platform
- OpenedSep 8, 2024, 8:13 AM UTC
Issue opened on monitor failure.
- ResolvedSep 8, 2024, 8:15 AM UTC
Issue resolved on monitor recovery.
September 3, 2024
Disruption in Event Feeds, Alerts, and Global Searches
Outage
Opened: Sep 3, 2024, 4:45 PM UTC
Duration: 3h 45m
Affected services:Flare PlatformFlare APIFlare Alerts
- InvestigatingSep 3, 2024, 4:45 PM UTC
We are currently experiencing an issue where new events are not being added to feeds, alerts are not being sent out, and new events are not appearing in global searches. Our team is actively investigating the cause of this issue and working to resolve it as quickly as possible. We apologize for any inconvenience and will provide updates as soon as they become available.
- MonitoringSep 3, 2024, 5:45 PM UTC
We have resolved the issue affecting global searches, and all systems are back to full performance. We are currently monitoring the situation as the missing events are reprocessed, and alerts are being sent out. Thank you for your patience during this time.
- ResolvedSep 3, 2024, 8:30 PM UTC
August 29, 2024
Site Unreachable
Outage
Opened: Aug 29, 2024, 1:22 PM UTC
Duration: 1m 13s
Affected services:Flare Docs
- OpenedAug 29, 2024, 1:22 PM UTC
Issue opened on monitor failure.
- ResolvedAug 29, 2024, 1:23 PM UTC
Issue resolved on monitor recovery.
August 22, 2024
Site Unreachable
Outage
Opened: Aug 22, 2024, 8:54 AM UTC
Duration: 8m 30s
Affected services:Flare Website
- OpenedAug 22, 2024, 8:54 AM UTC
Issue opened on monitor failure.
- ResolvedAug 22, 2024, 9:03 AM UTC
Issue resolved on monitor recovery.
August 21, 2024
Site Unreachable
Outage
Opened: Aug 21, 2024, 2:17 PM UTC
Duration: 6m
Affected services:Flare Platform
- OpenedAug 21, 2024, 2:17 PM UTC
Issue opened on monitor failure.
- ResolvedAug 21, 2024, 2:18 PM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 21, 2024, 2:39 PM UTC
Issue re-opened on monitor failure.
- ResolvedAug 21, 2024, 2:44 PM UTC
Issue resolved on monitor recovery.
August 20, 2024
Site Unreachable
Outage
Opened: Aug 20, 2024, 11:28 PM UTC
Duration: 3m 10s
Affected services:Flare Platform
- OpenedAug 20, 2024, 11:28 PM UTC
Issue opened on monitor failure.
- ResolvedAug 20, 2024, 11:31 PM UTC
Issue resolved on monitor recovery.
August 19, 2024
Site Unreachable
Outage
Opened: Aug 19, 2024, 10:08 PM UTC
Duration: 1m 29s
Affected services:Flare Platform
- OpenedAug 19, 2024, 10:08 PM UTC
Issue opened on monitor failure.
- ResolvedAug 19, 2024, 10:09 PM UTC
Issue resolved on monitor recovery.
August 15, 2024
Site Unreachable
Outage
Opened: Aug 15, 2024, 8:09 PM UTC
Duration: 1m 8s
Affected services:Flare Platform
- OpenedAug 15, 2024, 8:09 PM UTC
Issue opened on monitor failure.
- ResolvedAug 15, 2024, 8:11 PM UTC
Issue resolved on monitor recovery.
August 14, 2024
Healthcheck Assertion Failed
Outage
Opened: Aug 14, 2024, 12:09 AM UTC
Duration: 1m 39s
Affected services:Flare Docs
- OpenedAug 14, 2024, 12:09 AM UTC
Issue opened on monitor failure.
- ResolvedAug 14, 2024, 12:11 AM UTC
Issue resolved on monitor recovery.
August 13, 2024
Healthcheck Assertion Failed
Outage
Opened: Aug 13, 2024, 9:43 PM UTC
Duration: 3m 49s
Affected services:Flare Docs
- OpenedAug 13, 2024, 9:43 PM UTC
Issue opened on monitor failure.
- ResolvedAug 13, 2024, 9:45 PM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 13, 2024, 9:53 PM UTC
Issue re-opened on monitor failure.
- ResolvedAug 13, 2024, 9:54 PM UTC
Issue resolved on monitor recovery.
August 10, 2024
Site Unreachable
Outage
Opened: Aug 10, 2024, 2:24 AM UTC
Duration: 1h 43m 9s
Affected services:Flare Platform
- OpenedAug 10, 2024, 2:24 AM UTC
Issue opened on monitor failure.
- ResolvedAug 10, 2024, 2:28 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 2:32 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 2:52 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 3:01 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 3:05 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 3:13 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 3:36 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 3:45 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 4:04 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 4:11 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 4:18 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 4:26 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 4:48 AM UTC
Issue resolved on monitor recovery.
- UnresolvedAug 10, 2024, 4:51 AM UTC
Issue re-opened on monitor failure.
- ResolvedAug 10, 2024, 4:55 AM UTC
Issue resolved on monitor recovery.
August 8, 2024
Site Unreachable
Outage
Opened: Aug 8, 2024, 10:04 AM UTC
Duration: 1m 13s
Affected services:Flare Platform
- OpenedAug 8, 2024, 10:04 AM UTC
Issue opened on monitor failure.
- ResolvedAug 8, 2024, 10:06 AM UTC
Issue resolved on monitor recovery.
August 7, 2024
Site Unreachable
Outage
Opened: Aug 7, 2024, 11:58 PM UTC
Duration: 1m 49s
Affected services:Flare Platform
- OpenedAug 7, 2024, 11:58 PM UTC
Issue opened on monitor failure.
- ResolvedAug 7, 2024, 11:59 PM UTC
Issue resolved on monitor recovery.
August 2, 2024
Healthcheck Assertion Failed
Outage
Opened: Aug 2, 2024, 6:42 AM UTC
Duration: 2m 11s
Affected services:Flare Docs
- OpenedAug 2, 2024, 6:42 AM UTC
Issue opened on monitor failure.
- ResolvedAug 2, 2024, 6:44 AM UTC
Issue resolved on monitor recovery.
July 31, 2024
Site Unreachable
Outage
Opened: Jul 31, 2024, 8:12 PM UTC
Duration: 1m 48s
Affected services:Flare Platform
- OpenedJul 31, 2024, 8:12 PM UTC
Issue opened on monitor failure.
- ResolvedJul 31, 2024, 8:13 PM UTC
Issue resolved on monitor recovery.
July 24, 2024
Site Unreachable
Outage
Opened: Jul 24, 2024, 10:08 AM UTC
Duration: 3m 19s
Affected services:Flare Platform
- OpenedJul 24, 2024, 10:08 AM UTC
Issue opened on monitor failure.
- ResolvedJul 24, 2024, 10:12 AM UTC
Issue resolved on monitor recovery.
July 22, 2024
Stealer Logs Collection Delays
Missing Data
Opened: Jul 22, 2024, 2:35 AM UTC
Duration: 42h
Affected services:Flare Collection
- IdentifiedJul 22, 2024, 2:35 AM UTC
We are currently experiencing issues with processing stealer logs. Please note that the stealer logs will be processed once those issues are resolved, they are only delayed. We are actively working to resolve the issue and will provide updates as soon as more information is available. Thank you for your patience.
- ResolvedJul 23, 2024, 8:35 PM UTC
The issue with processing stealer logs has been resolved. The logs will start processing now. We apologize for any inconvenience this may have caused and appreciate your understanding and patience. If you have any questions, please contact our support team.
July 17, 2024
Site Unreachable
Outage
Opened: Jul 17, 2024, 11:35 PM UTC
Duration: 3m 25s
Affected services:Flare Platform
- OpenedJul 17, 2024, 11:35 PM UTC
Issue opened on monitor failure.
- ResolvedJul 17, 2024, 11:39 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Jul 17, 2024, 10:19 PM UTC
Duration: 1m 45s
Affected services:Flare Platform
- OpenedJul 17, 2024, 10:19 PM UTC
Issue opened on monitor failure.
- ResolvedJul 17, 2024, 10:21 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Jul 17, 2024, 8:06 PM UTC
Duration: 5m 12s
Affected services:Flare Platform
- OpenedJul 17, 2024, 8:06 PM UTC
Issue opened on monitor failure.
- ResolvedJul 17, 2024, 8:11 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Jul 17, 2024, 1:04 PM UTC
Duration: 1m 22s
Affected services:Flare Platform
- OpenedJul 17, 2024, 1:04 PM UTC
Issue opened on monitor failure.
- ResolvedJul 17, 2024, 1:05 PM UTC
Issue resolved on monitor recovery.
July 11, 2024
Site Unreachable
Outage
Opened: Jul 11, 2024, 10:38 PM UTC
Duration: 2m 19s
Affected services:Flare Platform
- OpenedJul 11, 2024, 10:38 PM UTC
Issue opened on monitor failure.
- ResolvedJul 11, 2024, 10:40 PM UTC
Issue resolved on monitor recovery.
July 9, 2024
Site Unreachable
Outage
Opened: Jul 9, 2024, 9:40 AM UTC
Duration: 1m 12s
Affected services:Flare Platform
- OpenedJul 9, 2024, 9:40 AM UTC
Issue opened on monitor failure.
- ResolvedJul 9, 2024, 9:41 AM UTC
Issue resolved on monitor recovery.
July 3, 2024
Healthcheck Assertion Failed
Outage
Opened: Jul 3, 2024, 6:39 AM UTC
Duration: 7m 53s
Affected services:Flare Docs
- OpenedJul 3, 2024, 6:39 AM UTC
Issue opened on monitor failure.
- ResolvedJul 3, 2024, 6:47 AM UTC
Issue resolved on monitor recovery.
July 2, 2024
Service Disruption: 503 Errors
Outage
Opened: Jul 2, 2024, 3:58 PM UTC
Duration: 31m 6s
Affected services:Flare PlatformFlare APIFlare Alerts
- InvestigatingJul 2, 2024, 3:58 PM UTC
We are aware of multiple 503 errors and are working to resolve the issue. We apologize for the inconvenience and appreciate your patience. Updates will follow.
- ResolvedJul 2, 2024, 4:29 PM UTC
We have applied fixes to address the recent 503 errors and are now monitoring platform stability. Thank you for your patience. Please reach out if you experience further issues.
June 27, 2024
Site Unreachable
Outage
Opened: Jun 27, 2024, 9:12 PM UTC
Duration: 1m 10s
Affected services:Flare Platform
- OpenedJun 27, 2024, 9:12 PM UTC
Issue opened on monitor failure.
- ResolvedJun 27, 2024, 9:13 PM UTC
Issue resolved on monitor recovery.
June 25, 2024
Site Unreachable
Outage
Opened: Jun 25, 2024, 4:54 AM UTC
Duration: 18m 44s
Affected services:Flare Docs
- OpenedJun 25, 2024, 4:54 AM UTC
Issue opened on monitor failure.
- ResolvedJun 25, 2024, 5:12 AM UTC
Issue resolved on monitor recovery.
June 20, 2024
Site Unreachable
Outage
Opened: Jun 20, 2024, 12:58 PM UTC
Duration: 8m 36s
Affected services:Flare Platform
- OpenedJun 20, 2024, 12:58 PM UTC
Issue opened on monitor failure.
- ResolvedJun 20, 2024, 1:01 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 20, 2024, 1:03 PM UTC
Issue re-opened on monitor failure.
- ResolvedJun 20, 2024, 1:08 PM UTC
Issue resolved on monitor recovery.
June 19, 2024
Site Unreachable
Outage
Opened: Jun 19, 2024, 10:06 AM UTC
Duration: 1m 36s
Affected services:Flare Platform
- OpenedJun 19, 2024, 10:06 AM UTC
Issue opened on monitor failure.
- ResolvedJun 19, 2024, 10:08 AM UTC
Issue resolved on monitor recovery.
June 18, 2024
Site Unreachable
Outage
Opened: Jun 18, 2024, 10:36 AM UTC
Duration: 5m 55s
Affected services:Flare Platform
- OpenedJun 18, 2024, 10:36 AM UTC
Issue opened on monitor failure.
- ResolvedJun 18, 2024, 10:39 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJun 18, 2024, 11:01 AM UTC
Issue re-opened on monitor failure.
- ResolvedJun 18, 2024, 11:04 AM UTC
Issue resolved on monitor recovery.
June 10, 2024
Global Searches Failing
Minor Outage
Opened: Jun 10, 2024, 5:52 PM UTC
Duration: 2h 59m 59s
Affected services:Flare PlatformFlare API
- IdentifiedJun 10, 2024, 5:52 PM UTC
We are aware of issues with global searches, while feeds are operating normally. As a workaround, filtering out the "Leaked Credentials" category fixes the issue for global searches. Our team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience and appreciate your patience.
- ResolvedJun 10, 2024, 8:52 PM UTC
We have fixed this issue and we are now monitoring the situation closely.
June 4, 2024
DNS Issues Cause Degraded Service
Outage
Opened: Jun 4, 2024, 1:39 PM UTC
Duration: 1h 18m 34s
Affected services:Flare PlatformFlare APIFlare WebsiteFlare DocsPartner Portal
- OpenedJun 4, 2024, 1:39 PM UTC
A number of Flare services, including the website, platform, API and documentation, are experiencing degraded service due to DNS issues.
- ResolvedJun 4, 2024, 2:58 PM UTC
Our team identified the issue, corrected the records, and DNS propagation is fully complete.
June 2, 2024
Delays for Some Event Collection
Minor Outage
Opened: Jun 2, 2024, 1:30 AM UTC
Duration: 12h 30m
Affected services:Flare Collection
- InvestigatingJun 2, 2024, 1:30 AM UTC
The collection of some events, including chat messages and stealer logs from Telegram is currently delayed.
- ResolvedJun 2, 2024, 2:00 PM UTC
We have identified the issue and we are now catching up on the creation of the missed events.
May 30, 2024
Site Unreachable
Minor Outage
Opened: May 30, 2024, 11:06 PM UTC
Duration: 5m 43s
Affected services:Flare Docs
- OpenedMay 30, 2024, 11:06 PM UTC
Issue opened on monitor failure.
- ResolvedMay 30, 2024, 11:11 PM UTC
Issue resolved on monitor recovery.
May 6, 2024
Site Unreachable
Minor Outage
Opened: May 6, 2024, 10:03 AM UTC
Duration: 2m 16s
Affected services:Flare Platform
- OpenedMay 6, 2024, 10:03 AM UTC
Issue opened on monitor failure.
- ResolvedMay 6, 2024, 10:05 AM UTC
Issue resolved on monitor recovery.
April 30, 2024
Site Unreachable
Minor Outage
Opened: Apr 30, 2024, 6:48 PM UTC
Duration: 1m 42s
Affected services:Flare Platform
- OpenedApr 30, 2024, 6:48 PM UTC
Issue opened on monitor failure.
- ResolvedApr 30, 2024, 6:50 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Minor Outage
Opened: Apr 30, 2024, 2:19 AM UTC
Duration: 1m 50s
Affected services:Flare Docs
- OpenedApr 30, 2024, 2:19 AM UTC
Issue opened on monitor failure.
- ResolvedApr 30, 2024, 2:21 AM UTC
Issue resolved on monitor recovery.
April 17, 2024
Global Searches Failing
Degraded Performance
Opened: Apr 17, 2024, 8:00 AM UTC
Duration: 27h
Affected services:Flare Platform
- InvestigatingApr 17, 2024, 8:00 AM UTC
We are investigating reports of global searches causing errors 500.
- IdentifiedApr 17, 2024, 11:00 AM UTC
The problem is identified and we are actively working on resolving the issue.
- MonitoringApr 17, 2024, 11:30 AM UTC
The problem is currently resolved and we are monitoring the situation closely.
- InvestigatingApr 18, 2024, 6:00 AM UTC
We are investigating new reports of global searches causing errors 500.
- IdentifiedApr 18, 2024, 10:30 AM UTC
The problem is identified and we are actively working on resolving the issue.
- ResolvedApr 18, 2024, 11:00 AM UTC
The problem is resolved.
April 14, 2024
Site Unreachable
Minor Outage
Opened: Apr 14, 2024, 6:39 PM UTC
Duration: 8h 27m 55s
Affected services:Flare Docs
- OpenedApr 14, 2024, 6:39 PM UTC
Issue opened on monitor failure.
- ResolvedApr 15, 2024, 3:07 AM UTC
Issue resolved on monitor recovery.
April 8, 2024
Alerts Delayed
Outage
Opened: Apr 8, 2024, 11:00 PM UTC
Duration: 13h
Affected services:Flare Alerts
- InvestigatingApr 8, 2024, 11:00 PM UTC
An issue causes delays in the processing of all alerts (emails and any alert channels) during the night.
- ResolvedApr 9, 2024, 12:00 PM UTC
The issue has been identified and fixed. No alerts have been missed, only delayed and sent during the cycle of 8:00 AM EST.
April 3, 2024
Site Unreachable
Minor Outage
Opened: Apr 3, 2024, 1:24 PM UTC
Duration: 15m 11s
Affected services:Flare Docs
- OpenedApr 3, 2024, 1:24 PM UTC
Issue opened on monitor failure.
- ResolvedApr 3, 2024, 1:39 PM UTC
Issue resolved on monitor recovery.
March 30, 2024
Site Unreachable
Minor Outage
Opened: Mar 30, 2024, 1:43 PM UTC
Duration: 1m 43s
Affected services:Flare Platform
- OpenedMar 30, 2024, 1:43 PM UTC
Issue opened on monitor failure.
- ResolvedMar 30, 2024, 1:45 PM UTC
Issue resolved on monitor recovery.
March 11, 2024
Site Unreachable
Outage
Opened: Mar 11, 2024, 10:05 PM UTC
Duration: 2m 33s
Affected services:Flare Platform
- OpenedMar 11, 2024, 10:05 PM UTC
Issue opened on monitor failure.
- ResolvedMar 11, 2024, 10:07 PM UTC
Issue resolved on monitor recovery.
March 9, 2024
Site Unreachable
Outage
Opened: Mar 9, 2024, 2:36 AM UTC
Duration: 1m 42s
Affected services:Flare Platform
- OpenedMar 9, 2024, 2:36 AM UTC
Issue opened on monitor failure.
- ResolvedMar 9, 2024, 2:38 AM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Mar 9, 2024, 12:48 AM UTC
Duration: 1m 34s
Affected services:Flare Platform
- OpenedMar 9, 2024, 12:48 AM UTC
Issue opened on monitor failure.
- ResolvedMar 9, 2024, 12:50 AM UTC
Issue resolved on monitor recovery.
March 8, 2024
Site Unreachable
Outage
Opened: Mar 8, 2024, 7:47 PM UTC
Duration: 2m 40s
Affected services:Flare Platform
- OpenedMar 8, 2024, 7:47 PM UTC
Issue opened on monitor failure.
- ResolvedMar 8, 2024, 7:49 PM UTC
Issue resolved on monitor recovery.
February 29, 2024
Healthcheck Assertion Failed
Minor Outage
Opened: Feb 29, 2024, 7:45 PM UTC
Duration: 19m 56s
Affected services:Flare API
- OpenedFeb 29, 2024, 7:45 PM UTC
Issue opened on monitor failure.
- ResolvedFeb 29, 2024, 8:05 PM UTC
Issue resolved on monitor recovery.
February 23, 2024
Healthcheck Assertion Failed
Maintenance
Posted: Feb 23, 2024, 10:41 PM UTC
Affected services:Flare API
- MonitoringFeb 23, 2024, 10:41 PM UTC
Flare is performing routine database maintenance which will cause intermittent service interruptions for up to an hour. Data collection and alerts will not be affected. We apologize for any inconvenience this may cause.
- ResolvedFeb 23, 2024, 10:56 PM UTC
The maintenance was concluded successfully.
Healthcheck Assertion Failed
Maintenance
Posted: Feb 23, 2024, 10:15 PM UTC
Affected services:Flare Platform
- MonitoringFeb 23, 2024, 10:15 PM UTC
Flare is performing routine database maintenance which will cause intermittent service interruptions for up to an hour. Data collection and alerts will not be affected. We apologize for any inconvenience this may cause.
- ResolvedFeb 23, 2024, 10:55 PM UTC
The maintenance was concluded successfully.
February 8, 2024
Site Unreachable
Outage
Opened: Feb 8, 2024, 12:18 AM UTC
Duration: 1m 8s
Affected services:Partner Portal
- OpenedFeb 8, 2024, 12:18 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 8, 2024, 12:19 AM UTC
Issue resolved on monitor recovery.
February 7, 2024
Site Unreachable
Outage
Opened: Feb 7, 2024, 12:18 AM UTC
Duration: 1m 49s
Affected services:Partner Portal
- OpenedFeb 7, 2024, 12:18 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 7, 2024, 12:20 AM UTC
Issue resolved on monitor recovery.
February 1, 2024
Site Unreachable
Outage
Opened: Feb 1, 2024, 12:08 AM UTC
Duration: 56s
Affected services:Flare Docs
- OpenedFeb 1, 2024, 12:08 AM UTC
Issue opened on monitor failure.
- ResolvedFeb 1, 2024, 12:09 AM UTC
Issue resolved on monitor recovery.
January 31, 2024
Site Unreachable
Outage
Opened: Jan 31, 2024, 5:52 PM UTC
Duration: 1m 50s
Affected services:Flare Docs
- OpenedJan 31, 2024, 5:52 PM UTC
Issue opened on monitor failure.
- ResolvedJan 31, 2024, 5:54 PM UTC
Issue resolved on monitor recovery.
January 30, 2024
Site Unreachable
Outage
Opened: Jan 30, 2024, 12:18 AM UTC
Duration: 1m 52s
Affected services:Partner Portal
- OpenedJan 30, 2024, 12:18 AM UTC
Issue opened on monitor failure.
- ResolvedJan 30, 2024, 12:20 AM UTC
Issue resolved on monitor recovery.
January 23, 2024
Healthcheck Assertion Failed
Outage
Opened: Jan 23, 2024, 9:29 AM UTC
Duration: 3m 3s
Affected services:Flare Docs
- OpenedJan 23, 2024, 9:29 AM UTC
Issue opened on monitor failure.
- ResolvedJan 23, 2024, 9:32 AM UTC
Issue resolved on monitor recovery.
January 22, 2024
Healthcheck Assertion Failed
Outage
Opened: Jan 22, 2024, 7:47 PM UTC
Duration: 16m 46s
Affected services:Flare Docs
- OpenedJan 22, 2024, 7:47 PM UTC
Issue opened on monitor failure.
- ResolvedJan 22, 2024, 8:04 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Jan 22, 2024, 11:45 AM UTC
Duration: 6m 35s
Affected services:Flare Docs
- OpenedJan 22, 2024, 11:45 AM UTC
Issue opened on monitor failure.
- ResolvedJan 22, 2024, 11:46 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJan 22, 2024, 11:52 AM UTC
Issue re-opened on monitor failure.
- ResolvedJan 22, 2024, 11:55 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJan 22, 2024, 12:43 PM UTC
Issue re-opened on monitor failure.
- ResolvedJan 22, 2024, 12:46 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Jan 22, 2024, 8:39 AM UTC
Duration: 8m 7s
Affected services:Flare Docs
- OpenedJan 22, 2024, 8:39 AM UTC
Issue opened on monitor failure.
- ResolvedJan 22, 2024, 8:42 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJan 22, 2024, 8:44 AM UTC
Issue re-opened on monitor failure.
- ResolvedJan 22, 2024, 8:49 AM UTC
Issue resolved on monitor recovery.
January 21, 2024
Site Unreachable
Outage
Opened: Jan 21, 2024, 7:21 AM UTC
Duration: 6m 21s
Affected services:Flare Docs
- OpenedJan 21, 2024, 7:21 AM UTC
Issue opened on monitor failure.
- ResolvedJan 21, 2024, 7:24 AM UTC
Issue resolved on monitor recovery.
- UnresolvedJan 21, 2024, 7:56 AM UTC
Issue re-opened on monitor failure.
- ResolvedJan 21, 2024, 8:00 AM UTC
Issue resolved on monitor recovery.
January 19, 2024
Healthcheck Assertion Failed
Outage
Opened: Jan 19, 2024, 6:52 PM UTC
Duration: 29m 2s
Affected services:Flare Docs
- OpenedJan 19, 2024, 6:52 PM UTC
Issue opened on monitor failure.
- ResolvedJan 19, 2024, 7:14 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJan 19, 2024, 7:35 PM UTC
Issue re-opened on monitor failure.
- ResolvedJan 19, 2024, 7:36 PM UTC
Issue resolved on monitor recovery.
- UnresolvedJan 19, 2024, 7:43 PM UTC
Issue re-opened on monitor failure.
- ResolvedJan 19, 2024, 7:50 PM UTC
Issue resolved on monitor recovery.
January 17, 2024
Site Unreachable
Outage
Opened: Jan 17, 2024, 8:51 AM UTC
Duration: 17m
Affected services:Flare Docs
- OpenedJan 17, 2024, 8:51 AM UTC
Issue opened on monitor failure.
- ResolvedJan 17, 2024, 9:08 AM UTC
Issue resolved on monitor recovery.
January 14, 2024
Healthcheck Assertion Failed
Outage
Opened: Jan 14, 2024, 7:34 PM UTC
Duration: 10m 8s
Affected services:Flare Docs
- OpenedJan 14, 2024, 7:34 PM UTC
Issue opened on monitor failure.
- ResolvedJan 14, 2024, 7:44 PM UTC
Issue resolved on monitor recovery.
January 11, 2024
Unplanned surge in email alerts
Degraded Performance
Opened: Jan 11, 2024, 3:07 PM UTC
Duration: 1h 30m 25s
- InvestigatingJan 11, 2024, 3:07 PM UTC
Beginning on Jan 10, 2024, we've experienced an issue where a significant number of undesired email alerts are being sent out, many of them containing no events. We apologize for the inconvenience - our engineering team is treating this as an emergency and is actively working on resolving the issue. Email alerts have been put on pause for a short period of time to avoid sending undesired emails. Any valid alert that is held back while we resolve the issue will be sent out later today.
- IdentifiedJan 11, 2024, 4:10 PM UTC
The issue has been identified, and relates to a missed acknowledgement that an alert has been sent, resulting in continuous recurring emails for certain users. We are working on a solution.
- MonitoringJan 11, 2024, 4:28 PM UTC
A fix has been deployed and alerts have been reactivated.
- ResolvedJan 11, 2024, 4:38 PM UTC
Problematic emails are not being sent anymore
Site Unreachable
Outage
Opened: Jan 11, 2024, 4:53 AM UTC
Duration: 3m 52s
Affected services:Partner Portal
- OpenedJan 11, 2024, 4:53 AM UTC
Issue opened on monitor failure.
- ResolvedJan 11, 2024, 4:57 AM UTC
Issue resolved on monitor recovery.
January 10, 2024
Site Unreachable
Outage
Opened: Jan 10, 2024, 4:20 PM UTC
Duration: 2m 25s
Affected services:Partner Portal
- OpenedJan 10, 2024, 4:20 PM UTC
Issue opened on monitor failure.
- ResolvedJan 10, 2024, 4:23 PM UTC
Issue resolved on monitor recovery.
January 7, 2024
Site Unreachable
Outage
Opened: Jan 7, 2024, 12:27 PM UTC
Duration: 23m 23s
Affected services:Flare Docs
- OpenedJan 7, 2024, 12:27 PM UTC
Issue opened on monitor failure.
- ResolvedJan 7, 2024, 12:51 PM UTC
Issue resolved on monitor recovery.
January 5, 2024
Site Unreachable
Outage
Opened: Jan 5, 2024, 4:36 AM UTC
Duration: 1m 30s
Affected services:Partner Portal
- OpenedJan 5, 2024, 4:36 AM UTC
Issue opened on monitor failure.
- ResolvedJan 5, 2024, 4:37 AM UTC
Issue resolved on monitor recovery.
January 3, 2024
Healthcheck Assertion Failed
Outage
Opened: Jan 3, 2024, 1:10 PM UTC
Duration: 11m 6s
Affected services:Flare Docs
- OpenedJan 3, 2024, 1:10 PM UTC
Issue opened on monitor failure.
- ResolvedJan 3, 2024, 1:21 PM UTC
Issue resolved on monitor recovery.
December 30, 2023
Site Unreachable
Outage
Opened: Dec 30, 2023, 5:13 PM UTC
Duration: 4m 3s
Affected services:Flare Website
- OpenedDec 30, 2023, 5:13 PM UTC
Issue opened on monitor failure.
- ResolvedDec 30, 2023, 5:17 PM UTC
Issue resolved on monitor recovery.
Site Unreachable
Outage
Opened: Dec 30, 2023, 5:02 PM UTC
Duration: 17m 7s
Affected services:Partner Portal
- OpenedDec 30, 2023, 5:02 PM UTC
Issue opened on monitor failure.
- ResolvedDec 30, 2023, 5:07 PM UTC
Issue resolved on monitor recovery.
- UnresolvedDec 30, 2023, 5:11 PM UTC
Issue re-opened on monitor failure.
- ResolvedDec 30, 2023, 5:18 PM UTC
Issue resolved on monitor recovery.
- UnresolvedDec 30, 2023, 5:22 PM UTC
Issue re-opened on monitor failure.
- ResolvedDec 30, 2023, 5:27 PM UTC
Issue resolved on monitor recovery.
December 23, 2023
Site Unreachable
Outage
Opened: Dec 23, 2023, 1:01 AM UTC
Duration: 10m 6s
Affected services:Flare Docs
- OpenedDec 23, 2023, 1:01 AM UTC
Issue opened on monitor failure.
- ResolvedDec 23, 2023, 1:11 AM UTC
Issue resolved on monitor recovery.
December 10, 2023
Site Unreachable
Outage
Opened: Dec 10, 2023, 10:08 AM UTC
Duration: 2m 21s
Affected services:Flare Platform
- OpenedDec 10, 2023, 10:08 AM UTC
Issue opened on monitor failure.
- ResolvedDec 10, 2023, 10:10 AM UTC
Issue resolved on monitor recovery.
December 9, 2023
Site Unreachable
Outage
Opened: Dec 9, 2023, 5:08 PM UTC
Duration: 2m 14s
Affected services:Flare Platform
- OpenedDec 9, 2023, 5:08 PM UTC
Issue opened on monitor failure.
- ResolvedDec 9, 2023, 5:10 PM UTC
Issue resolved on monitor recovery.
November 29, 2023
Site Unreachable
Outage
Opened: Nov 29, 2023, 5:17 AM UTC
Duration: 3m 5s
Affected services:Partner Portal
- OpenedNov 29, 2023, 5:17 AM UTC
Issue opened on monitor failure.
- ResolvedNov 29, 2023, 5:20 AM UTC
Issue resolved on monitor recovery.
November 23, 2023
Site Unreachable
Outage
Opened: Nov 23, 2023, 6:13 PM UTC
Duration: 2m 28s
Affected services:Flare Platform
- OpenedNov 23, 2023, 6:13 PM UTC
Issue opened on monitor failure.
- ResolvedNov 23, 2023, 6:16 PM UTC
Issue resolved on monitor recovery.
November 10, 2023
Telegram coverage degraded
Degraded Performance
Opened: Nov 10, 2023, 10:04 PM UTC
Duration: 2h 58m
Affected services:Flare Platform
- InvestigatingNov 10, 2023, 10:04 PM UTC
A scheduled database migration seems to be causing issues with our Telegram data collection.
- ResolvedNov 11, 2023, 1:02 AM UTC
Telegram collection has been fully reestablished. Chat messages posted between 5pm and 8pm EST may be missing from the platform. Please contact our team for additional information.
Site Unreachable
Outage
Opened: Nov 10, 2023, 10:04 AM UTC
Duration: 1m 43s
Affected services:Flare Platform
- OpenedNov 10, 2023, 10:04 AM UTC
Issue opened on monitor failure.
- ResolvedNov 10, 2023, 10:06 AM UTC
Issue resolved on monitor recovery.
November 8, 2023
Healthcheck Assertion Failed
Outage
Opened: Nov 8, 2023, 5:05 AM UTC
Duration: 15m 56s
Affected services:Flare Docs
- OpenedNov 8, 2023, 5:05 AM UTC
Issue opened on monitor failure.
- ResolvedNov 8, 2023, 5:12 AM UTC
Issue resolved on monitor recovery.
- UnresolvedNov 8, 2023, 5:16 AM UTC
Issue re-opened on monitor failure.
- ResolvedNov 8, 2023, 5:17 AM UTC
Issue resolved on monitor recovery.
- UnresolvedNov 8, 2023, 5:22 AM UTC
Issue re-opened on monitor failure.
- ResolvedNov 8, 2023, 5:26 AM UTC
Issue resolved on monitor recovery.
- UnresolvedNov 8, 2023, 5:30 AM UTC
Issue re-opened on monitor failure.
- ResolvedNov 8, 2023, 5:33 AM UTC
Issue resolved on monitor recovery.
- UnresolvedNov 8, 2023, 5:39 AM UTC
Issue re-opened on monitor failure.
- ResolvedNov 8, 2023, 5:41 AM UTC
Issue resolved on monitor recovery.
- UnresolvedNov 8, 2023, 5:51 AM UTC
Issue re-opened on monitor failure.
- ResolvedNov 8, 2023, 5:52 AM UTC
Issue resolved on monitor recovery.
October 31, 2023
Site Unreachable
Outage
Opened: Oct 31, 2023, 12:19 AM UTC
Duration: 2m 7s
Affected services:Partner Portal
- OpenedOct 31, 2023, 12:19 AM UTC
Issue opened on monitor failure.
- ResolvedOct 31, 2023, 12:21 AM UTC
Issue resolved on monitor recovery.
October 27, 2023
Site Unreachable
Outage
Opened: Oct 27, 2023, 11:12 PM UTC
Duration: 2m 14s
Affected services:Flare Platform
- OpenedOct 27, 2023, 11:12 PM UTC
Issue opened on monitor failure.
- ResolvedOct 27, 2023, 11:14 PM UTC
Issue resolved on monitor recovery.
October 23, 2023
Site Unreachable
Outage
Opened: Oct 23, 2023, 10:46 PM UTC
Duration: 4m 45s
Affected services:Flare Platform
- OpenedOct 23, 2023, 10:46 PM UTC
Issue opened on monitor failure.
- ResolvedOct 23, 2023, 10:51 PM UTC
Issue resolved on monitor recovery.
October 13, 2023
Site Unreachable
Outage
Opened: Oct 13, 2023, 4:31 PM UTC
Duration: 1m 30s
Affected services:Partner Portal
- OpenedOct 13, 2023, 4:31 PM UTC
Issue opened on monitor failure.
- ResolvedOct 13, 2023, 4:33 PM UTC
Issue resolved on monitor recovery.
October 12, 2023
Site Unreachable
Outage
Opened: Oct 12, 2023, 12:00 PM UTC
Duration: 1m 47s
Affected services:Flare Platform
- OpenedOct 12, 2023, 12:00 PM UTC
Issue opened on monitor failure.
- ResolvedOct 12, 2023, 12:02 PM UTC
Issue resolved on monitor recovery.
October 9, 2023
Site Unreachable
Outage
Opened: Oct 9, 2023, 11:00 PM UTC
Duration: 70h 27m 17s
- OpenedOct 9, 2023, 11:00 PM UTC
Issue opened on monitor failure.
- ResolvedOct 12, 2023, 9:28 PM UTC
Issue resolved on monitor recovery.
October 2, 2023
Site Unreachable
Outage
Opened: Oct 2, 2023, 5:44 PM UTC
Duration: 15m 25s
Affected services:Flare Docs
- OpenedOct 2, 2023, 5:44 PM UTC
Issue opened on monitor failure.
- ResolvedOct 2, 2023, 6:00 PM UTC
Issue resolved on monitor recovery.
September 23, 2023
Site Unreachable
Outage
Opened: Sep 23, 2023, 10:04 AM UTC
Duration: 1m 40s
Affected services:Flare Platform
- OpenedSep 23, 2023, 10:04 AM UTC
Issue opened on monitor failure.
- ResolvedSep 23, 2023, 10:05 AM UTC
Issue resolved on monitor recovery.
September 17, 2023
Site Unreachable
Outage
Opened: Sep 17, 2023, 2:35 PM UTC
Duration: 1h 14m 11s
Affected services:Flare Website
- OpenedSep 17, 2023, 2:35 PM UTC
Issue opened on monitor failure.
- ResolvedSep 17, 2023, 3:49 PM UTC
Issue resolved on monitor recovery.
September 15, 2023
Site Unreachable
Outage
Opened: Sep 15, 2023, 2:22 AM UTC
Duration: 29s
Affected services:Flare Docs
- OpenedSep 15, 2023, 2:22 AM UTC
Issue opened on monitor failure.
- ResolvedSep 15, 2023, 2:23 AM UTC
Issue resolved on monitor recovery.
September 7, 2023
Site Unreachable
Outage
Opened: Sep 7, 2023, 12:12 AM UTC
Duration: 56s
Affected services:Flare Docs
- OpenedSep 7, 2023, 12:12 AM UTC
Issue opened on monitor failure.
- ResolvedSep 7, 2023, 12:13 AM UTC
Issue resolved on monitor recovery.
August 26, 2023
Site Unreachable
Outage
Opened: Aug 26, 2023, 10:13 AM UTC
Duration: 2m 34s
Affected services:Flare Platform
- OpenedAug 26, 2023, 10:13 AM UTC
Issue opened on monitor failure.
- ResolvedAug 26, 2023, 10:16 AM UTC
Issue resolved on monitor recovery.