Live Status\Incident History

April 8, 2024

Alerts Delayed

Minor Outage

Opened: Apr 8, 2024, 11:00 PM UTC

Duration: 13h

Affected services:Flare Platform


  • Investigating
    Apr 8, 2024, 11:00 PM UTC
  • Resolved
    Apr 9, 2024, 12:00 PM UTC

    There was a delay in the processing of all alerts (emails and any alert channels) during the night. The issue has been identified and fixed. No alerts have been missed, only delayed and sent during the cycle of 8:00 AM EST.

April 3, 2024

Site Unreachable

Outage

Opened: Apr 3, 2024, 1:24 PM UTC

Duration: 15m 11s

Affected services:Flare Docs


  • Opened
    Apr 3, 2024, 1:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2024, 1:39 PM UTC

    Issue resolved on monitor recovery.

March 30, 2024

Site Unreachable

Outage

Opened: Mar 30, 2024, 1:43 PM UTC

Duration: 1m 43s

Affected services:Flare Platform


  • Opened
    Mar 30, 2024, 1:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 30, 2024, 1:45 PM UTC

    Issue resolved on monitor recovery.

March 11, 2024

Site Unreachable

Outage

Opened: Mar 11, 2024, 10:05 PM UTC

Duration: 2m 33s

Affected services:Flare Platform


  • Opened
    Mar 11, 2024, 10:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 11, 2024, 10:07 PM UTC

    Issue resolved on monitor recovery.

March 9, 2024

Site Unreachable

Outage

Opened: Mar 9, 2024, 2:36 AM UTC

Duration: 1m 42s

Affected services:Flare Platform


  • Opened
    Mar 9, 2024, 2:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 9, 2024, 2:38 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 9, 2024, 12:48 AM UTC

Duration: 1m 34s

Affected services:Flare Platform


  • Opened
    Mar 9, 2024, 12:48 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 9, 2024, 12:50 AM UTC

    Issue resolved on monitor recovery.

March 8, 2024

Site Unreachable

Outage

Opened: Mar 8, 2024, 7:47 PM UTC

Duration: 2m 40s

Affected services:Flare Platform


  • Opened
    Mar 8, 2024, 7:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 8, 2024, 7:49 PM UTC

    Issue resolved on monitor recovery.

February 29, 2024

Healthcheck Assertion Failed

Minor Outage

Opened: Feb 29, 2024, 7:45 PM UTC

Duration: 19m 56s

Affected services:Flare API


  • Opened
    Feb 29, 2024, 7:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 29, 2024, 8:05 PM UTC

    Issue resolved on monitor recovery.

February 23, 2024

Healthcheck Assertion Failed

Maintenance

Posted: Feb 23, 2024, 10:41 PM UTC

Affected services:Flare API


  • Monitoring
    Feb 23, 2024, 10:41 PM UTC

    Flare is performing routine database maintenance which will cause intermittent service interruptions for up to an hour. Data collection and alerts will not be affected. We apologize for any inconvenience this may cause.

  • Resolved
    Feb 23, 2024, 10:56 PM UTC

    The maintenance was concluded successfully.

Healthcheck Assertion Failed

Maintenance

Posted: Feb 23, 2024, 10:15 PM UTC

Affected services:Flare Platform


  • Monitoring
    Feb 23, 2024, 10:15 PM UTC

    Flare is performing routine database maintenance which will cause intermittent service interruptions for up to an hour. Data collection and alerts will not be affected. We apologize for any inconvenience this may cause.

  • Resolved
    Feb 23, 2024, 10:55 PM UTC

    The maintenance was concluded successfully.

February 8, 2024

Site Unreachable

Outage

Opened: Feb 8, 2024, 12:18 AM UTC

Duration: 1m 8s

Affected services:Partner Portal


  • Opened
    Feb 8, 2024, 12:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 8, 2024, 12:19 AM UTC

    Issue resolved on monitor recovery.

February 7, 2024

Site Unreachable

Outage

Opened: Feb 7, 2024, 12:18 AM UTC

Duration: 1m 49s

Affected services:Partner Portal


  • Opened
    Feb 7, 2024, 12:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 7, 2024, 12:20 AM UTC

    Issue resolved on monitor recovery.

February 1, 2024

Site Unreachable

Outage

Opened: Feb 1, 2024, 12:08 AM UTC

Duration: 56s

Affected services:Flare Docs


  • Opened
    Feb 1, 2024, 12:08 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 1, 2024, 12:09 AM UTC

    Issue resolved on monitor recovery.

January 31, 2024

Site Unreachable

Outage

Opened: Jan 31, 2024, 5:52 PM UTC

Duration: 1m 50s

Affected services:Flare Docs


  • Opened
    Jan 31, 2024, 5:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 31, 2024, 5:54 PM UTC

    Issue resolved on monitor recovery.

January 30, 2024

Site Unreachable

Outage

Opened: Jan 30, 2024, 12:18 AM UTC

Duration: 1m 52s

Affected services:Partner Portal


  • Opened
    Jan 30, 2024, 12:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 30, 2024, 12:20 AM UTC

    Issue resolved on monitor recovery.

January 23, 2024

Healthcheck Assertion Failed

Outage

Opened: Jan 23, 2024, 9:29 AM UTC

Duration: 3m 3s

Affected services:Flare Docs


  • Opened
    Jan 23, 2024, 9:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 9:32 AM UTC

    Issue resolved on monitor recovery.

January 22, 2024

Healthcheck Assertion Failed

Outage

Opened: Jan 22, 2024, 7:47 PM UTC

Duration: 16m 46s

Affected services:Flare Docs


  • Opened
    Jan 22, 2024, 7:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 8:04 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 22, 2024, 11:45 AM UTC

Duration: 6m 35s

Affected services:Flare Docs


  • Opened
    Jan 22, 2024, 11:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 11:46 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 22, 2024, 11:52 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 22, 2024, 11:55 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 22, 2024, 12:43 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 22, 2024, 12:46 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 22, 2024, 8:39 AM UTC

Duration: 8m 7s

Affected services:Flare Docs


  • Opened
    Jan 22, 2024, 8:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 8:42 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 22, 2024, 8:44 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 22, 2024, 8:49 AM UTC

    Issue resolved on monitor recovery.

January 21, 2024

Site Unreachable

Outage

Opened: Jan 21, 2024, 7:21 AM UTC

Duration: 6m 21s

Affected services:Flare Docs


  • Opened
    Jan 21, 2024, 7:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 21, 2024, 7:24 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 21, 2024, 7:56 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 21, 2024, 8:00 AM UTC

    Issue resolved on monitor recovery.

January 19, 2024

Healthcheck Assertion Failed

Outage

Opened: Jan 19, 2024, 6:52 PM UTC

Duration: 29m 2s

Affected services:Flare Docs


  • Opened
    Jan 19, 2024, 6:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 7:14 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 19, 2024, 7:35 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 19, 2024, 7:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 19, 2024, 7:43 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 19, 2024, 7:50 PM UTC

    Issue resolved on monitor recovery.

January 17, 2024

Site Unreachable

Outage

Opened: Jan 17, 2024, 8:51 AM UTC

Duration: 17m

Affected services:Flare Docs


  • Opened
    Jan 17, 2024, 8:51 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 17, 2024, 9:08 AM UTC

    Issue resolved on monitor recovery.

January 14, 2024

Healthcheck Assertion Failed

Outage

Opened: Jan 14, 2024, 7:34 PM UTC

Duration: 10m 8s

Affected services:Flare Docs


  • Opened
    Jan 14, 2024, 7:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 14, 2024, 7:44 PM UTC

    Issue resolved on monitor recovery.

January 11, 2024

Unplanned surge in email alerts

Degraded Performance

Opened: Jan 11, 2024, 3:07 PM UTC

Duration: 1h 30m 25s


  • Investigating
    Jan 11, 2024, 3:07 PM UTC

    Beginning on Jan 10, 2024, we've experienced an issue where a significant number of undesired email alerts are being sent out, many of them containing no events. We apologize for the inconvenience - our engineering team is treating this as an emergency and is actively working on resolving the issue. Email alerts have been put on pause for a short period of time to avoid sending undesired emails. Any valid alert that is held back while we resolve the issue will be sent out later today.

  • Identified
    Jan 11, 2024, 4:10 PM UTC

    The issue has been identified, and relates to a missed acknowledgement that an alert has been sent, resulting in continuous recurring emails for certain users. We are working on a solution.

  • Monitoring
    Jan 11, 2024, 4:28 PM UTC

    A fix has been deployed and alerts have been reactivated.

  • Resolved
    Jan 11, 2024, 4:38 PM UTC

    Problematic emails are not being sent anymore

Site Unreachable

Outage

Opened: Jan 11, 2024, 4:53 AM UTC

Duration: 3m 52s

Affected services:Partner Portal


  • Opened
    Jan 11, 2024, 4:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 11, 2024, 4:57 AM UTC

    Issue resolved on monitor recovery.

January 10, 2024

Site Unreachable

Outage

Opened: Jan 10, 2024, 4:20 PM UTC

Duration: 2m 25s

Affected services:Partner Portal


  • Opened
    Jan 10, 2024, 4:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 10, 2024, 4:23 PM UTC

    Issue resolved on monitor recovery.

January 7, 2024

Site Unreachable

Outage

Opened: Jan 7, 2024, 12:27 PM UTC

Duration: 23m 23s

Affected services:Flare Docs


  • Opened
    Jan 7, 2024, 12:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 7, 2024, 12:51 PM UTC

    Issue resolved on monitor recovery.

January 5, 2024

Site Unreachable

Outage

Opened: Jan 5, 2024, 4:36 AM UTC

Duration: 1m 30s

Affected services:Partner Portal


  • Opened
    Jan 5, 2024, 4:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 5, 2024, 4:37 AM UTC

    Issue resolved on monitor recovery.

January 3, 2024

Healthcheck Assertion Failed

Outage

Opened: Jan 3, 2024, 1:10 PM UTC

Duration: 11m 6s

Affected services:Flare Docs


  • Opened
    Jan 3, 2024, 1:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 3, 2024, 1:21 PM UTC

    Issue resolved on monitor recovery.

December 30, 2023

Site Unreachable

Outage

Opened: Dec 30, 2023, 5:13 PM UTC

Duration: 4m 3s

Affected services:Flare Website


  • Opened
    Dec 30, 2023, 5:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 30, 2023, 5:17 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Dec 30, 2023, 5:02 PM UTC

Duration: 17m 7s

Affected services:Partner Portal


  • Opened
    Dec 30, 2023, 5:02 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 30, 2023, 5:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 30, 2023, 5:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 30, 2023, 5:18 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 30, 2023, 5:22 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 30, 2023, 5:27 PM UTC

    Issue resolved on monitor recovery.

December 23, 2023

Site Unreachable

Outage

Opened: Dec 23, 2023, 1:01 AM UTC

Duration: 10m 6s

Affected services:Flare Docs


  • Opened
    Dec 23, 2023, 1:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 23, 2023, 1:11 AM UTC

    Issue resolved on monitor recovery.

December 10, 2023

Site Unreachable

Outage

Opened: Dec 10, 2023, 10:08 AM UTC

Duration: 2m 21s

Affected services:Flare Platform


  • Opened
    Dec 10, 2023, 10:08 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 10, 2023, 10:10 AM UTC

    Issue resolved on monitor recovery.

December 9, 2023

Site Unreachable

Outage

Opened: Dec 9, 2023, 5:08 PM UTC

Duration: 2m 14s

Affected services:Flare Platform


  • Opened
    Dec 9, 2023, 5:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 9, 2023, 5:10 PM UTC

    Issue resolved on monitor recovery.

November 29, 2023

Site Unreachable

Outage

Opened: Nov 29, 2023, 5:17 AM UTC

Duration: 3m 5s

Affected services:Partner Portal


  • Opened
    Nov 29, 2023, 5:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 29, 2023, 5:20 AM UTC

    Issue resolved on monitor recovery.

November 23, 2023

Site Unreachable

Outage

Opened: Nov 23, 2023, 6:13 PM UTC

Duration: 2m 28s

Affected services:Flare Platform


  • Opened
    Nov 23, 2023, 6:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 23, 2023, 6:16 PM UTC

    Issue resolved on monitor recovery.

November 10, 2023

Telegram coverage degraded

Degraded Performance

Opened: Nov 10, 2023, 10:04 PM UTC

Duration: 2h 58m

Affected services:Flare Platform


  • Investigating
    Nov 10, 2023, 10:04 PM UTC

    A scheduled database migration seems to be causing issues with our Telegram data collection.

  • Resolved
    Nov 11, 2023, 1:02 AM UTC

    Telegram collection has been fully reestablished. Chat messages posted between 5pm and 8pm EST may be missing from the platform. Please contact our team for additional information.

Site Unreachable

Outage

Opened: Nov 10, 2023, 10:04 AM UTC

Duration: 1m 43s

Affected services:Flare Platform


  • Opened
    Nov 10, 2023, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 10, 2023, 10:06 AM UTC

    Issue resolved on monitor recovery.

November 8, 2023

Healthcheck Assertion Failed

Outage

Opened: Nov 8, 2023, 5:05 AM UTC

Duration: 15m 56s

Affected services:Flare Docs


  • Opened
    Nov 8, 2023, 5:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 8, 2023, 5:12 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 8, 2023, 5:16 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 8, 2023, 5:17 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 8, 2023, 5:22 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 8, 2023, 5:26 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 8, 2023, 5:30 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 8, 2023, 5:33 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 8, 2023, 5:39 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 8, 2023, 5:41 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 8, 2023, 5:51 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 8, 2023, 5:52 AM UTC

    Issue resolved on monitor recovery.

October 31, 2023

Site Unreachable

Outage

Opened: Oct 31, 2023, 12:19 AM UTC

Duration: 2m 7s

Affected services:Partner Portal


  • Opened
    Oct 31, 2023, 12:19 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 31, 2023, 12:21 AM UTC

    Issue resolved on monitor recovery.

October 27, 2023

Site Unreachable

Outage

Opened: Oct 27, 2023, 11:12 PM UTC

Duration: 2m 14s

Affected services:Flare Platform


  • Opened
    Oct 27, 2023, 11:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 27, 2023, 11:14 PM UTC

    Issue resolved on monitor recovery.

October 23, 2023

Site Unreachable

Outage

Opened: Oct 23, 2023, 10:46 PM UTC

Duration: 4m 45s

Affected services:Flare Platform


  • Opened
    Oct 23, 2023, 10:46 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 23, 2023, 10:51 PM UTC

    Issue resolved on monitor recovery.

October 13, 2023

Site Unreachable

Outage

Opened: Oct 13, 2023, 4:31 PM UTC

Duration: 1m 30s

Affected services:Partner Portal


  • Opened
    Oct 13, 2023, 4:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 4:33 PM UTC

    Issue resolved on monitor recovery.

October 12, 2023

Site Unreachable

Outage

Opened: Oct 12, 2023, 12:00 PM UTC

Duration: 1m 47s

Affected services:Flare Platform


  • Opened
    Oct 12, 2023, 12:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 12, 2023, 12:02 PM UTC

    Issue resolved on monitor recovery.

October 9, 2023

Site Unreachable

Outage

Opened: Oct 9, 2023, 11:00 PM UTC

Duration: 70h 27m 17s


  • Opened
    Oct 9, 2023, 11:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 12, 2023, 9:28 PM UTC

    Issue resolved on monitor recovery.

October 2, 2023

Site Unreachable

Outage

Opened: Oct 2, 2023, 5:44 PM UTC

Duration: 15m 25s

Affected services:Flare Docs


  • Opened
    Oct 2, 2023, 5:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 2, 2023, 6:00 PM UTC

    Issue resolved on monitor recovery.

September 23, 2023

Site Unreachable

Outage

Opened: Sep 23, 2023, 10:04 AM UTC

Duration: 1m 40s

Affected services:Flare Platform


  • Opened
    Sep 23, 2023, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 23, 2023, 10:05 AM UTC

    Issue resolved on monitor recovery.

September 17, 2023

Site Unreachable

Outage

Opened: Sep 17, 2023, 2:35 PM UTC

Duration: 1h 14m 11s

Affected services:Flare Website


  • Opened
    Sep 17, 2023, 2:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 17, 2023, 3:49 PM UTC

    Issue resolved on monitor recovery.

September 15, 2023

Site Unreachable

Outage

Opened: Sep 15, 2023, 2:22 AM UTC

Duration: 29s

Affected services:Flare Docs


  • Opened
    Sep 15, 2023, 2:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 15, 2023, 2:23 AM UTC

    Issue resolved on monitor recovery.

September 7, 2023

Site Unreachable

Outage

Opened: Sep 7, 2023, 12:12 AM UTC

Duration: 56s

Affected services:Flare Docs


  • Opened
    Sep 7, 2023, 12:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 7, 2023, 12:13 AM UTC

    Issue resolved on monitor recovery.

August 26, 2023

Site Unreachable

Outage

Opened: Aug 26, 2023, 10:13 AM UTC

Duration: 2m 34s

Affected services:Flare Platform


  • Opened
    Aug 26, 2023, 10:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2023, 10:16 AM UTC

    Issue resolved on monitor recovery.

August 25, 2023

Site Unreachable

Outage

Opened: Aug 25, 2023, 9:11 AM UTC

Duration: 1m 30s

Affected services:Flare Docs


  • Opened
    Aug 25, 2023, 9:11 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 25, 2023, 9:12 AM UTC

    Issue resolved on monitor recovery.

August 21, 2023

Site Unreachable

Outage

Opened: Aug 21, 2023, 9:25 AM UTC

Duration: 1h 31m 19s

Affected services:Flare Docs


  • Opened
    Aug 21, 2023, 9:25 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2023, 10:57 AM UTC

    Issue resolved on monitor recovery.

August 20, 2023

Site Unreachable

Outage

Opened: Aug 20, 2023, 9:29 PM UTC

Duration: 1m 40s

Affected services:Flare Docs


  • Opened
    Aug 20, 2023, 9:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 20, 2023, 9:31 PM UTC

    Issue resolved on monitor recovery.

August 1, 2023

Site Unreachable

Outage

Opened: Aug 1, 2023, 3:24 PM UTC

Duration: 29s

Affected services:Flare Docs


  • Opened
    Aug 1, 2023, 3:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2023, 3:25 PM UTC

    Issue resolved on monitor recovery.

OpenSearch Performance Issue

Minor Outage

Opened: Aug 1, 2023, 1:13 PM UTC

Duration: 1h 17m

Affected services:Flare PlatformFlare API


  • Investigating
    Aug 1, 2023, 1:13 PM UTC

    The Flare platform and API are experiencing issues, we are investigating the problem.

  • Identified
    Aug 1, 2023, 1:30 PM UTC

    Flare's main search engine is currently down and we have investigating the issue being related to our OpenSearch cluster.

  • Resolved
    Aug 1, 2023, 2:30 PM UTC

    The platform is now recovering and we expect searches to work.

July 31, 2023

Site Unreachable

Outage

Opened: Jul 31, 2023, 5:07 PM UTC

Duration: 1m 34s

Affected services:Flare Docs


  • Opened
    Jul 31, 2023, 5:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 31, 2023, 5:09 PM UTC

    Issue resolved on monitor recovery.

July 28, 2023

Site Unreachable

Outage

Opened: Jul 28, 2023, 7:26 AM UTC

Duration: 1h 26m 56s

Affected services:Flare Docs


  • Opened
    Jul 28, 2023, 7:26 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 28, 2023, 8:53 AM UTC

    Issue resolved on monitor recovery.

July 27, 2023

Site Unreachable

Outage

Opened: Jul 27, 2023, 6:28 PM UTC

Duration: 1m 15s

Affected services:Flare Platform


  • Opened
    Jul 27, 2023, 6:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 27, 2023, 6:29 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 27, 2023, 7:29 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 27, 2023, 7:29 PM UTC

    Issue resolved on monitor recovery.

July 26, 2023

Site Unreachable

Outage

Opened: Jul 26, 2023, 9:50 AM UTC

Duration: 1h 28m 45s

Affected services:Flare Docs


  • Opened
    Jul 26, 2023, 9:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 26, 2023, 11:18 AM UTC

    Issue resolved on monitor recovery.

July 23, 2023

Site Unreachable

Outage

Opened: Jul 23, 2023, 9:39 AM UTC

Duration: 2h 7m 8s

Affected services:Flare Docs


  • Opened
    Jul 23, 2023, 9:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 23, 2023, 11:46 AM UTC

    Issue resolved on monitor recovery.

July 17, 2023

Site Unreachable

Outage

Opened: Jul 17, 2023, 9:10 PM UTC

Duration: 1m 31s

Affected services:Flare Platform


  • Opened
    Jul 17, 2023, 9:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 17, 2023, 9:12 PM UTC

    Issue resolved on monitor recovery.

July 10, 2023

Site Unreachable

Outage

Opened: Jul 10, 2023, 8:32 PM UTC

Duration: 1m 27s

Affected services:Flare Docs


  • Opened
    Jul 10, 2023, 8:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2023, 8:34 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 10, 2023, 6:19 PM UTC

Duration: 1m 59s

Affected services:Flare Docs


  • Opened
    Jul 10, 2023, 6:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2023, 6:21 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 10, 2023, 3:04 PM UTC

Duration: 32s

Affected services:Flare Docs


  • Opened
    Jul 10, 2023, 3:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2023, 3:05 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jul 10, 2023, 1:59 PM UTC

Duration: 4m 16s

Affected services:Flare Docs


  • Opened
    Jul 10, 2023, 1:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2023, 2:03 PM UTC

    Issue resolved on monitor recovery.

July 8, 2023

Site Unreachable

Outage

Opened: Jul 8, 2023, 1:29 PM UTC

Duration: 2m 9s

Affected services:Flare Docs


  • Opened
    Jul 8, 2023, 1:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 8, 2023, 1:31 PM UTC

    Issue resolved on monitor recovery.

July 6, 2023

Site Unreachable

Outage

Opened: Jul 6, 2023, 4:00 PM UTC

Duration: 30s

Affected services:Flare Docs


  • Opened
    Jul 6, 2023, 4:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 6, 2023, 4:00 PM UTC

    Issue resolved on monitor recovery.

June 26, 2023

Site Unreachable

Outage

Opened: Jun 26, 2023, 1:09 PM UTC

Duration: 1m 34s

Affected services:Flare Platform


  • Opened
    Jun 26, 2023, 1:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 1:10 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 26, 2023, 8:24 AM UTC

Duration: 1h 1m 15s

Affected services:Flare Docs


  • Opened
    Jun 26, 2023, 8:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 9:25 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jun 26, 2023, 5:30 AM UTC

Duration: 1h 27m 47s

Affected services:Flare Docs


  • Opened
    Jun 26, 2023, 5:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 6:58 AM UTC

    Issue resolved on monitor recovery.

June 19, 2023

Site Unreachable

Outage

Opened: Jun 19, 2023, 10:14 AM UTC

Duration: 16m 35s

Affected services:Flare Docs


  • Opened
    Jun 19, 2023, 10:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 19, 2023, 10:17 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 19, 2023, 10:44 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 19, 2023, 10:50 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 19, 2023, 10:53 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 19, 2023, 11:01 AM UTC

    Issue resolved on monitor recovery.

May 30, 2023

Site Unreachable

Outage

Opened: May 30, 2023, 11:19 AM UTC

Duration: 26s

Affected services:Flare Docs


  • Opened
    May 30, 2023, 11:19 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 30, 2023, 11:19 AM UTC

    Issue resolved on monitor recovery.

May 29, 2023

Site Unreachable

Outage

Opened: May 29, 2023, 10:06 AM UTC

Duration: 2m 6s

Affected services:Flare Platform


  • Opened
    May 29, 2023, 10:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 29, 2023, 10:08 AM UTC

    Issue resolved on monitor recovery.

May 28, 2023

Healthcheck Assertion Failed

Outage

Opened: May 28, 2023, 6:14 AM UTC

Duration: 5m 43s

Affected services:Flare Docs


  • Opened
    May 28, 2023, 6:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 28, 2023, 6:19 AM UTC

    Issue resolved on monitor recovery.

May 25, 2023

Site Unreachable

Outage

Opened: May 25, 2023, 12:10 PM UTC

Duration: 1m 59s

Affected services:Flare Docs


  • Opened
    May 25, 2023, 12:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 25, 2023, 12:12 PM UTC

    Issue resolved on monitor recovery.

May 17, 2023

Site Unreachable

Outage

Opened: May 17, 2023, 3:57 PM UTC

Duration: 4m 53s

Affected services:Flare Docs


  • Opened
    May 17, 2023, 3:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 3:58 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 17, 2023, 4:11 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 17, 2023, 4:15 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: May 17, 2023, 9:55 AM UTC

Duration: 26s

Affected services:Flare Docs


  • Opened
    May 17, 2023, 9:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 9:55 AM UTC

    Issue resolved on monitor recovery.

May 15, 2023

Site Unreachable

Outage

Opened: May 15, 2023, 9:12 AM UTC

Duration: 1h 34m 5s

Affected services:Flare Docs


  • Opened
    May 15, 2023, 9:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2023, 9:14 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 15, 2023, 9:15 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 15, 2023, 10:48 AM UTC

    Issue resolved on monitor recovery.

May 10, 2023

Site Unreachable

Outage

Opened: May 10, 2023, 8:14 PM UTC

Duration: 25s

Affected services:Flare Platform


  • Opened
    May 10, 2023, 8:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 10, 2023, 8:14 PM UTC

    Issue resolved on monitor recovery.

May 8, 2023

Healthcheck Assertion Failed

Outage

Opened: May 8, 2023, 11:42 AM UTC

Duration: 9m 52s

Affected services:Flare Docs


  • Opened
    May 8, 2023, 11:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2023, 11:52 AM UTC

    Issue resolved on monitor recovery.

May 4, 2023

Healthcheck Assertion Failed

Outage

Opened: May 4, 2023, 2:12 PM UTC

Duration: 29m 18s

Affected services:Flare Docs


  • Opened
    May 4, 2023, 2:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 4, 2023, 2:39 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 4, 2023, 2:44 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 4, 2023, 2:46 PM UTC

    Issue resolved on monitor recovery.

April 28, 2023

Site Unreachable

Outage

Opened: Apr 28, 2023, 10:05 AM UTC

Duration: 1m 53s

Affected services:Flare Platform


  • Opened
    Apr 28, 2023, 10:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 28, 2023, 10:07 AM UTC

    Issue resolved on monitor recovery.

April 25, 2023

Site Unreachable

Outage

Opened: Apr 25, 2023, 9:06 AM UTC

Duration: 15m 48s

Affected services:Flare Docs


  • Opened
    Apr 25, 2023, 9:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 25, 2023, 9:16 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 25, 2023, 9:18 AM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Apr 25, 2023, 9:23 AM UTC

    Issue resolved on monitor recovery.

April 24, 2023

Site Unreachable

Outage

Opened: Apr 24, 2023, 8:38 PM UTC

Duration: 2m

Affected services:Flare Docs


  • Opened
    Apr 24, 2023, 8:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 24, 2023, 8:40 PM UTC

    Issue resolved on monitor recovery.

April 19, 2023

Site Unreachable

Outage

Opened: Apr 19, 2023, 9:11 PM UTC

Duration: 2m 22s


  • Opened
    Apr 19, 2023, 9:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 19, 2023, 9:13 PM UTC

    Issue resolved on monitor recovery.

April 17, 2023

Site Unreachable

Outage

Opened: Apr 17, 2023, 6:22 PM UTC

Duration: 2m 7s

Affected services:Flare Platform


  • Opened
    Apr 17, 2023, 6:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 17, 2023, 6:24 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 17, 2023, 4:29 PM UTC

Duration: 8m

Affected services:Flare Platform


  • Opened
    Apr 17, 2023, 4:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 17, 2023, 4:30 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 17, 2023, 4:54 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    Apr 17, 2023, 5:01 PM UTC

    Issue resolved on monitor recovery.

April 15, 2023

Healthcheck Assertion Failed

Outage

Opened: Apr 15, 2023, 1:43 AM UTC

Duration: 19m 45s

Affected services:Flare API


  • Opened
    Apr 15, 2023, 1:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2023, 2:03 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 15, 2023, 1:38 AM UTC

Duration: 19m 54s

Affected services:Flare Platform


  • Opened
    Apr 15, 2023, 1:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2023, 1:58 AM UTC

    Issue resolved on monitor recovery.

April 13, 2023

Site Unreachable

Outage

Opened: Apr 13, 2023, 10:04 AM UTC

Duration: 2m 7s

Affected services:Flare Platform


  • Opened
    Apr 13, 2023, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 13, 2023, 10:07 AM UTC

    Issue resolved on monitor recovery.

April 9, 2023

Site Unreachable

Outage

Opened: Apr 9, 2023, 10:04 AM UTC

Duration: 2m 1s

Affected services:Flare Platform


  • Opened
    Apr 9, 2023, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 9, 2023, 10:06 AM UTC

    Issue resolved on monitor recovery.

April 6, 2023

Site Unreachable

Outage

Opened: Apr 6, 2023, 4:43 PM UTC

Duration: 9m 38s

Affected services:Flare Platform


  • Opened
    Apr 6, 2023, 4:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 4:52 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 6, 2023, 4:42 PM UTC

Duration: 18m 11s

Affected services:Flare Docs


  • Opened
    Apr 6, 2023, 4:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 5:00 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 6, 2023, 4:22 PM UTC

Duration: 5m 59s

Affected services:Flare Website


  • Opened
    Apr 6, 2023, 4:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2023, 4:28 PM UTC

    Issue resolved on monitor recovery.

April 5, 2023

Site Unreachable

Outage

Opened: Apr 5, 2023, 10:05 AM UTC

Duration: 1m 43s

Affected services:Flare Platform


  • Opened
    Apr 5, 2023, 10:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 5, 2023, 10:07 AM UTC

    Issue resolved on monitor recovery.

April 1, 2023

Site Unreachable

Outage

Opened: Apr 1, 2023, 10:06 AM UTC

Duration: 1m 51s

Affected services:Flare Platform


  • Opened
    Apr 1, 2023, 10:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 1, 2023, 10:08 AM UTC

    Issue resolved on monitor recovery.

March 27, 2023

Site Unreachable

Outage

Opened: Mar 27, 2023, 9:17 AM UTC

Duration: 2m 56s

Affected services:Flare Platform


  • Opened
    Mar 27, 2023, 9:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 27, 2023, 9:20 AM UTC

    Issue resolved on monitor recovery.

March 16, 2023

Site Unreachable

Outage

Opened: Mar 16, 2023, 10:05 AM UTC

Duration: 2m 13s

Affected services:Flare Platform


  • Opened
    Mar 16, 2023, 10:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 16, 2023, 10:07 AM UTC

    Issue resolved on monitor recovery.

March 14, 2023

Site Unreachable

Outage

Opened: Mar 14, 2023, 2:40 PM UTC

Duration: 1m 22s

Affected services:Flare Docs


  • Opened
    Mar 14, 2023, 2:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2023, 2:42 PM UTC

    Issue resolved on monitor recovery.